Terms & Conditions

Suffolk Parade and suffolkparade.com are the trading names for Suffolk Parade LTD. We recommend you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all interactions and transactions on this site. By using and/or placing an order on this site, you agree to be bound by the terms and conditions set out here. Please read them carefully. If you do not agree to be bound by these terms and conditions, you are not authorised to use this site in any way.  By agreeing to abide by these terms and conditions, your statutory rights are not affected.

This site is owned and operated by Suffolk Parade LTD. Any use of ‘Suffolk Parade’, ‘suffolkparade.com’, ‘we’, ‘us’ or ‘our’ refers to Suffolk Parade LTD.

If you have any questions or comments with regard to these terms and conditions please contact us by email: enquiries@suffolkparade.com.


The Contract Between Us

Any contract for purchase made through the website will be with Suffolk Parade LTD. Suffolk Parade LTD must receive payment of the whole of the price of the goods that you order (unless a deposit has explicitly been paid) before your order can be accepted, and the contract formed.

Once payment has been received Suffolk Parade LTD will confirm that your order has been received by sending an email to you at the email address you provide in the registration form. The shipment email will include your name, the order number and the total price. Suffolk Parade LTD’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Suffolk Parade LTD is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on the website. If any inaccuracy is discovered with regards to the advertised price of the good that you have ordered, we will contact you as soon as possible by email.  This will inform you of the correct price of the goods, and ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.


General Terms

These terms and conditions and all transactions relating to this website are governed by English Law and are subject to non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre-release orders and our added value services and offers. If so you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Suffolk Parade LTD website. Any other websites we are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.


This Website

Suffolk Parade LTD own the copyright, trademarks and other intellectual property rights for all material and content on this website. You may not make use of any images, information or content without written consent of Suffolk Parade LTD. Should you wish to use any such content, please email us at enquiries@suffolkparade.com.

While we use reasonable endeavours to verify the accuracy of any information we place on the Suffolk Parade website, we make no warranties, whether expressed or implied in relation to its accuracy.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Suffolk Parade website.


Payment Details

Suffolk Parade LTD accepts payment via Visa, Mastercard, Switch, Maestro, and Delta. All product prices and delivery charges are shown in UK pounds sterling inclusive of 20% VAT. Your payment card company will perform any currency conversion.

Suffolk Parade LTD takes responsibility to ensure that your payment is secure. We do this by using secure payment pages; Paypal and Stripe.


Availability Of Goods/Your Order

If Suffolk Parade LTD has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible. Any sum debited by Suffolk Parade LTD from your credit card will be re-credited to your account and Suffolk Parade LTD will notify you by email at the address given by you in your order form. The refund will be made as soon as possible within 30 days of your order. Suffolk Parade LTD will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.


Order Cancellation

We operate a cancellation window up until 12.30pm each day, in which cancelling the order will be free of charge. Orders can’t be cancelled after they have been dispatched with the courier.


Extent Of Liability

Any worries regarding components should be investigated immediately and the product should not be worn until safety is confirmed by a qualified Suffolk Parade agent. In the instance of a product failing under normal warranty conditions, Suffolk Parade LTD will endeavour to compensate you for the failed parts.

Suffolk Parade LTD is not responsible for any harm, injury or death caused to yourself or any third parties when using products of Suffolk Parade LTD.


Changes To This Agreement

Suffolk Parade LTD reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

This policy was updated 23/01/2019