Delivery & Returns

Delivery

Free worldwide delivery

We offer free worldwide delivery using Royal Mail. Place your order before 1pm for same day despatch, or we will post it the very next day.

UK: Delivered within 3-5 working days.
Europe: Delivered within 5-7 days.
Rest of the World: Delivered within 7-10 days.

UK

You should allow 3-5 business days for our standard FREE delivery service and 1-2 business days for express delivery (UK only) for in stock items, provided that your payment is received before 1pm on the day that the order is placed. If express delivery is required, please select that option prior to submitting your order. The standard delivery and express delivery options described above are the only shipping options available for sales through the Suffolk Parade LTD website.

Europe

You should allow 5-7 business days for our FREE standard delivery service to Europe provided that your payment is received before 1pm on the day that the order is placed. The standard delivery option described above is the only shipping option available for sales through the Suffolk Parade LTD website to European countries.

Rest of the World

You should allow 7-10 business days for our FREE standard delivery service to the Rest of the World provided that your payment is received before 1pm on the day that the order is placed. The standard delivery option described above is the only shipping option available for sales through the Suffolk Parade LTD website.


Returns

We ensure the highest attention is paid to all of our products and orders at Suffolk Parade, from manufacture to postage and packaging. If for any reason you are unhappy with your order, we want to know about it. Please email enquiries@suffolkparade.com.

Refund & Exchange Process

If you are returning an item for a refund, we accept items returned to us within 14 days from the date your order was dispatched. If you are returning an item to exchange it, the item must be returned within 30 days from the date your order was dispatched.

Items returned outside of these periods may be refunded/exchanged at our discretion – please email us first for confirmation.

Please contact us at enquiries@suffolkparade.com and a member of our team will happily assist you, providing all the necessary details.

All returns must be posted back to us in an unworn condition and inside the original packaging. Return postage must be paid for by yourself using a recorded form of delivery unless of course, the reason for return is a fault on our part.